Do your citizens have the convenience of applying for permits online 24/7?

FastTrackGov and the FTG Connect® Cloud-based Citizen Portal are easy tools for citizens to use to communicate with their local government.  These  subscription-based solutions, with low overhead expenses, assist municipalities in engaging their citizens on-line via their websites.

FastTrackGov allows a municipality to configure its licenses/permits to its ordinances.  The citizen portal will accept payments for licenses, permits or other fees such as violations.  Citizens can also provide feedback on-line about areas in the community that need attention, make a variety of requests, and view their requests on-line.  On-line messaging can be tracked and reviewed by both officials and citizens!

New demos scheduled!  Sign up at www.fasttrackgov.com/resources/webcastswebinars to reserve your space today!

Mitchell Humphrey Website · FastTrackGov Website · FastTrackGov on YouTube

Meet us at the 2013 GFOA Conference and bring a copy of this Blog Post to Booth #509 for a FREE JUMP DRIVE.

 FMS for Financials

Offering improved operational effectiveness, fiscal accountability, and enhanced citizen satisfaction.

PDS for HR and Payroll

Offering On-Premise or SaaS for HR, Payroll, Benefits, Time and Attendance, Recruiting, Self-Service, and Workflow.

FastTrackGov for Community Development

Offering Solutions to support open government initiatives that provide citizen service 24/7/365.
     

New demos scheduled!  Sign up at www.fasttrackgov.com/resources/webcastswebinars to reserve your space today or sign up for a personalized demo!

Mitchell Humphrey Website · FastTrackGov Website · FastTrackGov on YouTube · PDS website

Mitchell Humphrey & Co. recently found an article on DigitalCommunities.com entitled, “IT Workforce:  How Can CIOs Fill the Gaps?”.  Corpus Christi CIO Michael Armstrong laments a common problem among IT administrators — an aging workforce coupled with difficulty recruiting next generation staff with the proper skills.  >>Read More

Mitchell Humphrey Website · FastTrackGov Website · FastTrackGov on YouTube

Mitchell Humphrey & Co. recently found an article on GovTech.com entitled, “GIS and the Rising Importance of “Where” in Government”.
At one time, GIS was a complex, unapproachable technology with no applicability for the layman.  Then came mobility, location-based applications and GPS.  Today, GIS is an increasingly vital component of government agencies’ work, helping employees make more intelligent, informed decisions, improving collaboration, increasing productivity and lowering costs.  Read this Special Report to find out how various departments in government agencies around the country are putting a new spin on an old technology to transform operations. >>Read Article

Visit the Mitchell Humphrey & Co. booth 1432 at the New Jersey League of Municipalities in Atlantic City, NJ from November 18 – 20, 2014! 

The important role of environmental health organizations in protecting the health of the public demands a specialized permitting and code enforcement management system – FastTrackGov^® provides just that.

 delivers:

• Automation of all types of permit applications and renewals
• Exceptional citizen service with online, real-time information and notifications
• Faster response time with built-in workflows
• Lower cost per citizen served
• Ability to easily analyze operational results (request processed, violations issued, fees, etc.)
• Enhanced citizen satisfaction with automatic recording, routing, and response to requests
• Maximized revenue potential with automatic fee computations and online payments
• Ability to manage risks through enforcement of regulations and control over the process

Visit www.fasttrackgov.com/eh for more information or to schedule a demo.

Registration is Now Open!

Join fellow Mitchell Humphrey & Co. users and be the first to learn of software upgrades, enhancements, and effective streamlined techniques during the 28th Annual Mitchell Humphrey User Group (MHUG) Conference.

The conference will take place September 13 – 16, 2015 at the Hotel Monaco in Seattle, WA.  Attend educational sessions on Mitchell Humphrey & Co.’s FMS (Financial Management Software).

Register Now and receive early-bird pricing.

Included in your registration cost:

• 10 Hands-On Sessions (Including FMS III Sessions)
• 10 Breakout Sessions
• 10 General Sessions
• 2 Social Events
• 3 Complete Days of Breakfast and Lunch

Get a FREE day of Consulting!  This year Mitchell Humphrey & Co. is offering all organizations represented a Buy One, Get One Free day of consulting that can be used anytime up until September 2016.

Resources:

Conference Agenda — See what is planned for the 2015 MHUG Conference.  Learn about new FMS III features, scheduled sessions, and conference social events.

Convince The Boss — Need some help convincing your boss to approve this educational experience? Use this sample letter to justify your costs.

To learn more, visit www.mitchellhumphrey.com/resources/usergroup/.

For the past 28 years, the MHUG Conference has benefited countless organizations with amazing insight into the industry.  As if this was not reason enough, we have put together a list of 10 reasons why you should attend the MHUG Conference in Seattle.

1. Face-to-Face Always Trumps Digital Encounters.  Good, better, best.  Connecting over email is good.  Connecting on the phone is better.  Connecting face-to-face is always best, and always will be.
2. Learn About FMS III.  Hear expert insight directly from Mitchell Humphrey & Co. leaders surrounding all of the latest business solutions, get answers to questions, and see breakthrough innovations.
3. Guiding the Future of FMS.  By attending the MHUG Conference, attendees will be able to participate in product/enhancement discussions.
4. Get a FREE day of Consulting. This year Mitchell Humphrey & Co. is offering all organizations a Buy One, Get One free day of consulting that can be used anytime up until September 2016.  Renew your membership, send at least one person to the MHUG Conference, and take advantage of this limited time BOGO consulting day offer.
5. Get 10% OFF Registration with 5 or more People.  Send at least 5 people to the 2015 MHUG conference and each person will get 10% off their registration!
6. Make Valuable Connections.  There will be many opportunities to meet others, share ideas, and exchange contact information.  Meet others using business solutions that could benefit your organization.
7. Meet Industry Leaders.  One way to become an industry leader, and stay an industry leader, is to meet others who are also industry leaders.  At this year’s MHUG Conference, you’ll have the opportunity to hear where the company and the industry are heading directly from Mitchell Humphrey & Co. leaders.  Gain knowledge on anticipating trends, opportunities, and help position your organization for success through smarter financial decisions.
8. Learn Current Strategies that are Working for Others.  In addition to FMS, participants will be learning about the latest in online financial and data initiatives, as well as fraud and other banking related topics.
9. Receive Continuing Education to Share with Coworkers and CPE Credits at no Additional Cost.  Learn from hands–on classes, chats, and added value sessions which can be shared within your organization.
10. Regain Focus.  Improve Productivity.  Become Inspired.  Attending the 28^th Annual MHUG Conference can help you regain your company’s focus and greatly improve your productivity.  Become inspired by those around you and dig into the newest technology.  Take this time to concentrate on your efforts and build a plan of action.  Inspiration awaits you at the 2015 MHUG Conference!

For more information about the MHUG Conference, visit http://www.mitchellhumphrey.com/resources/usergroup/.

Mitchell Humphrey & Co.’s Government Software Solutions help local government be more productive with fewer resources.

Mitchell Humphrey & Co. offers a variety of business solutions. 

Mitchell Humphrey & Co. (MH&Co.) has been in business for over 35 years, bringing several solutions to the table.  MH&Co. has built a reputation not only for providing top-notch software solutions, but also for providing quality client support.  This is evidenced by the fact that many of their clients have used their software for over 25 years and through multiple generations of technology advances.

Response Center Team

Client support is provided by a team of business specialists, CPAs, and IT professionals who design the products.  The MH&Co. Response Center’s goal is to answer all questions on the initial call.  For matters that require research or verification, it is their objective to respond in 24 hours or less.

New Versions

Clients supported by MH&Co. also receive new versions of the software at no additional charge.  Each upgrade is thoroughly tested by a Quality Assurance team, who also provides instructions to make the upgrade process quick and easy.  Free upgrades are just one more way MH&Co. clients are provided a greater return on their software investment.

Implementation Services and Project Planning.

All pre-installation, installation, and post-installation services for MH&Co.’s software solutions are provided by full time, in-house staff members. Since it’s your satisfaction and their reputation that are on the line, this approach enables them to ensure that you receive the highest quality service possible.

The team consists of CPAs, IT professionals, and other business specialists who are extremely knowledgeable about MH&Co.’s software solutions.  They are experienced in the real working world in positions much like yours.  Working side-by-side with their software development team, the implementation team is able to quickly and effectively address questions and concerns.  The implementation team provides a variety of services throughout the implementation.

Gain More Insight Into Your Own Data

All of MH&Co.’s solutions, from financial management to community development and citizen services, are fully integrated providing complete transparency and ease of accessing your data.  They provide a variety of query and reporting tools and dashboards to provide the information you need when you need it.

To learn more about Mitchell Humphrey & Co. software or to request a demo, visit www.mitchellhumphrey.com.

With the many leaps and bounds Mitchell Humphrey & Co. (MH&Co.) has made within the past year, there was no doubt our successes were going to get noticed.  CIO Review took note of MH&Co. in their issue “100 Most Promising Microsoft Solution Providers – 2015.”

Titled “Fully Integrated Software Solutions for Organizations of All Sizes,” Kim Schaefer, President and Chief Operating Officer, discusses how we at MH&Co. and Microsoft work together to bring clients swift workflow and convenience with our software.  To read more about MH&Co and their how they provide software and enterprise services to clients in the public and private sector, click here.

President and COO of Mitchell Humphrey & Co., Kim Schaefer discusses the three best practices for streamlining permitting in her new white paper.

The 3 Best Practices paper focuses on the permitting process and best practices that can help streamline the workflow and create efficiency. These best practices will help to decrease the administrative burden on communities; allowing them to manage their workload more effectively, provide better customer service, and be prepared for the future. We also look at several model communities with concrete examples of the efficiencies created when addressing collaboration, standardization, and managed workflow. These communities
focus on making all required information easy to find on their portal, offering online, email, in-person, or mail submission of applications, and providing a single point of contact help to simplify the process for citizens and businesses.

Download your free white paper and register for Mitchell Humphrey & Co.’s upcoming Permitting webinar, January 27th at 1:00 P.M. CST, to see how FastTrackGov^® can effectively streamline your work.

Click Here to Start Streamlining.

Mitchell Humphrey & Co.’s (MH&Co.) first Vehicle for Hire Conference of the year is the AGTA (Airport Ground Transportation Association) Conference from March 6 – 9, 2016.  MH&Co. will be at one of the exhibition tables, offering innovative ways to automate and streamline your agency’s operations today and in the future.

Technology and automation are key to an organization’s ability to respond to changes in a timely manner.  FastTrackGov enables your agency to do just that.  With the built in flexibility of the Microsoft Dynamics CRM platform, you are equipped to manage changing  requirements with efficiency and streamlined technology.

FastTrackGov manages all of your application, processing, and data collection needs related to drivers, vehicles, and companies/operating authorities, including those of TNCs.

Stop by the MH&Co. booth to learn more and enter for your chance to win a $100 Gift Card!

Want to schedule a webinar?  Need more information?
Visit www.fasttrackgov.com/vfh.

Mitchell Humphrey & Co. is always looking for helpful resource sites to share with businesses and government agencies so they can be the best they can be.

For those with financial backgrounds, such as CPA and CFO, here are a few:

American Institute of CPAs

Beyond Budgeting^TM

CFO

Government Finance Officers Association

GovLoop

Grants.gov^SM

The links below can help provide you with useful information about various related industries and organizations.

GovCentral Government Jobs, Pay Scales and You

GovLoop Social Network for Government

International Code Council

ICMA Leaders at the Core of Better Communities

Microsoft Government Employee

Sustainable City Network

To find out more about our products, visit mitchellhumphrey.com and fasttrackgov.com.

Disclaimer:  Mitchell Humphrey & Co. and FastTrackGov^® cannot guarantee the accuracy of content for these sites.

This year Mitchell Humphrey & Co. (MH&Co.) is celebrating 40 years of providing our clients with the answers to their information technology needs.

In the beginning, Mitch Humphrey had a vision.  A vision of providing health care organizations with a way to respond to the rapidly increasing information demands facing their industry.  Organizations had been utilizing decades-old systems and it was time for change.

Mitch’s first client was Vanderbilt University Medical Center, and many more would soon follow.

Mitch Humphrey visiting Vanderbilt University Medical Center.

If you ask him the secret to his success, his humble response would be that he was in the right place at the right time, but it is a very well-known fact there is really a lot more to it than that.  With his background in public accounting, Mitch focused his efforts on creating a financial management system that was “Designed by Accountants for Accountants.”  He rapidly discovered that his philosophy made FMS-80, our first release, a system that was desirable to organizations in a variety of industries.  In addition to health care, first clients of MH&Co. consisted of a wide variety of organizations, including manufacturing, governmental, not-for-profit, service, and distribution.

Mitch’s conservative philosophy, in regards to customer service, was very attractive at a time when many organizations were attempting to move from in-house developed solutions.  These solutions were tailored to their exact requirements.  Finding a replacement was an arduous task.  The problem for the organizations was that it was typically quite difficult and expensive to maintain these systems.  Mitch saw early on that his software would need to be easily customized to meet specific client requirements – without modifying source code.  This is a major benefit of our latest software, FMS III.

Not surprisingly, his first client, Vanderbilt University Medical Center, was exactly in that situation.  They found out quickly there was no out-of-the-box solution that met their sophisticated needs.  From the start, it was a match made in heaven.  Vanderbilt was, in fact, very active in the initial design of the software.

Another fundamental philosophy that Mitch adhered to was to hire and retain outstanding people.  For example, our current Senior Vice-President of Technology, Tom Wolpert, was one of the key original architects of the software.  MH&Co. has many long-term employees like Tom who contribute to the success of our company.  In fact, we have an average tenure of 13 years with over half of our employees having been with us for over 10 years.

There is another crucial element in the success of MH&Co. was Mitch’s business manager, Kathy Humphrey.  Kathy handled all of the administrative aspects of the business so Mitch could focus on his entrepreneurial vision.  Kathy Humphrey, with her attention to detail and commitment to excellence, provided the foundation upon which we operate today.

It is the words of Steve Forbes that can best describe Mitch and Kathy’s value system – “The real source of wealth and capital in this new era is not material things…it is the human mind, the human spirit, and human imagination, and our faith in the future.”  This value system continues to live on at MH&Co. today in how we interact with our employees, our partners, and our clients.

Mitchell Humphrey & Co. | FastTrackGov

Mitchell Humphrey & Co.’s (MH&Co.) second conference of the year is the New Jersey Environmental Health Association (NJEHA) Conference March 5-7, 2017.  MH&Co. will be located at Booth #206, presenting stimulating information about how to better your environmental health organization.  MH&Co. offers a specialized permitting and code enforcement management system – FastTrackGov^®.

FastTrackGov delivers:

• Automation of all types of permit applications and renewals
• Exceptional citizen service with online, real-time information and notifications
• Faster response time with built-in workflows
• Lower cost per citizen served
• Ability to easily analyze operational results (requests processed, violations issued, fees, etc.)
• Enhanced citizen satisfaction with automatic recording, routing, and response to requests
• Maximized revenue potential with automatic fee computations and online payments
• Ability to manage risks through enforcement of regulations and control over the process
• Ability to use tablets in the field
• A centralized database to all departments

At this conference, you can expect informative and inspirational seminars, featuring expert speakers covering a wide range of environmental and public health topics, an introduction to a multitude of new and existing technologies, products, and services, and networking opportunities with local, state, and national public health professionals.

If you have any questions, or wish to schedule a demo, visit our website at www.fasttrackgov.com/eh.

Mitchell Humphrey & Co. (MH&Co.) will be at the Palace at Somerset in New Jersey on Thursday, April 6, to participate in the NJGMIS Conference.

Stop by our booth and see how MH&Co.’s FastTrackGov^® (FTG) can provide an easy-to-use suite of web-based solutions for Licensing, Permitting, Code Enforcement, Inspections, Land Management, Environmental Health, Citizen Interaction, and Vehicle for Hire Regulation and Reporting.

Our solution is built on the Microsoft Dynamics^® CRM platform so data is easily shared among departments so citizens, office staff, and inspectors can work together fluidly.

MH&Co. also offers an accounting software solution, Financial Management Systems (FMS). FMS provides your organization with maximum control over data, efficiency in business processes, and the ability to make sound fiscal decisions. Additionally, FMS is seamlessly integrated into our FTG solution.

Nancy Brady, one of MH&Co.’s Account Executives, will be attending to answer all of your questions and offering on-site demos.

Today’s world is very fast-paced and becoming more reliant on digital options. The hustle and bustle of life is quite real, and quite busy. Anything a company, organization, firm, retailer, or government center can do to ease the burden of extra tasks or having to make a trip somewhere will be seen as positive by the citizen or consumer. It’s all about customer (citizen) service, and making things easier and more convenient for them.

FastTrackGov® Citizen Interaction software was developed to streamline processes for you and your staff, but more importantly – your citizens. It is an interactive communications system for your citizens to submit several types of requests, and more, online 24/7/365.

Virtually everything is at your citizen’s fingertips, no matter where they are. They can complete online applications for licenses, simple permits, and construction permits. Plus, they are able to check status and submit requests, schedule inspections, and even make payments, all without leaving their couch.

Your citizens will appreciate the convenience and time-savings. Your staff and you will benefit, too.

Clerks and Administrators can electronically communicate with citizens. They can automatically schedule tasks and issue notifications. They can provide fast, more efficient licensing, permitting, and payment processing.

Officials can easily analyze operational results, improve staff efficiency, as well as reduce administrative costs. AND deliver exceptional customer service by processing citizen requests faster and easier.

Interested in boosting your citizen service? Click here to learn more.

So many people have pets these days. In fact, 68% of US households, or about 85 million families, own a pet, according to the 2017-2018 National Pet Owners Survey conducted by the American Pet Products Association (APPA). Dogs and cats, and other animals, are our best furry friends. They are treated like one of the family. And, communities have embraced the beloved pet – with pet-friendly retail shops, dog parks, and more. As a representative of the community, wouldn’t you like to offer similar amenities to pet parents and veterinarians? It’s just one more way to connect with your citizens.

Pet Licensing and Vet Connect portals, options within the web-based FastTrackGov® (FTG) solution, make it doggone easy for pet owners and veterinarians to interact with their city clerks and administrators. These pet portals offer a complete suite of automated tools for a pet licensing application, renewal, review and approval, and associated fee payment collection. Tails will wag.

Citizens will enjoy:

• Automated processes they can submit from their home
• Paying fees/balances for new and renewed licenses online
• Quicker turnaround time for their pet requests

Vet offices can:

• Submit pet license applications and process renewals from their office
• Issue new or renewal pet tags from the vet’s office
• Find owner information on stray or lost pets

Clerks/administrators/officials offer:

• Enhanced citizen satisfaction and added conveniences
• Faster, more efficient pet licensing and payment processing
• Better communication with applicants, payers, and approvers

FastTrackGov was developed with community engagement in mind, and their furry friends, too. Licensing, permitting, code enforcement, inspections, land management, environmental health, citizen interaction, along with pet and veterinarian services are the power of FTG.

You’ll get two paws up from vets, pets, and their owners by offering the FTG pet licensing and vet connect applications. Schedule a Demo

According to thesaurus.com, the opposite of automate is humanize. And a like word is robotize. When thinking about automating processes, I don’t really think humans vs. robots but more along the lines of streamlining or integrating or simplifying.

There are many reasons to automate. FastTrackGov® (FTG) is a fully automated software solution for state and local governments. Which means what? It means one centralized database, improved staff efficiency, processing citizen requests faster, and less paperwork. It also means you can connect with your citizens anytime, anywhere, day or night. They are able to complete online applications for licenses and permits, submit requests and renewals, schedule inspections, and more, with the click of a button (and without ever having to leave home).

Here are five reasons to check out the automated FTG community development product line:

1. Versatility – Real-time access to all information on each permit application AND from any location in the field from a web-enabled device.
2. Improved communication – Being able to easily communicate with your citizens is so important. They will appreciate the convenience of online services.
3. Efficiency – Citizen submissions are routed to the proper department/individuals electronically for review and quick resolution. (Shorter wait time).
4. Web-based – There are no snow days with FTG. Your citizens can connect with you no matter the weather.
5. Capabilities – Being built on the Microsoft Dynamics® CRM platform allows for data sharing, business intelligence, and desktop integration.

Automating makes everything easier, and more efficient. With FastTrackGov, automation makes for better citizen service and greater productivity.

Designed specifically for government use, our products can serve almost every agency, department, or special district in cities, counties, and states. Give us a call, email us, or click here to learn more about automating your processes. Or schedule a demonstration here.

The GFOA (Government Finance Officers Association) 112^th Annual Conference is right around the corner and right in our own backyard. The Gateway to the West and our hometown, St. Louis, is the host city for this year’s professional development and networking event. Taking place Sunday, May 6-Tuesday, May 8, attendees can expect a wide range of exhibitors serving the needs of primarily governments including Mitchell Humphrey & Co.’s software applications.

Stop by booth #606 to chat with our top executives and learn all about MH&Co. We offer integrated web-based software solutions created for the entire organization including financial management, license and case management, community development, and online citizen services. Designed especially for governments, our software connects you and your community while streamlining the administration.

“We look forward to sharing our MH&Co. solutions with finance professionals from the US and Canada. And offer everyone a warm welcome to our great city of St. Louis,” says Jim Boyd, Manager of Client Services.

If you have time while you’re in town, there are a lot of fun places to visit. Here’s just a few that are worth the trip: the Gateway Arch, Saint Louis Science Center, Saint Louis Zoo, The Magic House, City Museum, Missouri Botanical Garden, Missouri History Museum, and on and on. There is much to explore in STL.

We look forward to seeing you at the show. If you can’t make it, you can schedule a one-on-one demonstration at http://www.mitchellhumphrey.com/schedule-a-demo/.

Next stop on the MH&Co. trade show circuit is the Sunshine State.  We are very excited to be exhibiting at the 2018 Building Officials Association of Florida Annual Conference & Expo in Orlando June 4-5. Building officials and inspectors, plans examiners, and building code compliance experts throughout the state will gather at this professional development conference which includes a 2-day expo.

We look forward to the opportunity to share our MH&Co. story, and how our web-based software products can really connect – a city to their citizens, and staff within an organization. Attendees will learn all about our FastTrackGov® (FTG) solution, developed especially for state and local governments. Simply put, it is an easy-to-use suite of software for:

• Licensing
• Inspections
• Permitting/Land Management
• Code Enforcement/Case Management
• Citizen Interaction
• And more

It allows for less paperwork and faster communication, improved efficiency and greater productivity. The fully automated FTG makes for better citizen service thanks to real-time access to all information and the convenience of being online.

Not to spoil the surprise but we’ll be doing demos both days, giving away some cool swag, and there’s even a chance to win a $100 gift card. You’ll definitely want to stop by.

If you can’t make it, don’t worry. Just give us a call at 314-991-2440 and we can take you through a one-on-one demonstration. Or schedule one here: http://www.mitchellhumphrey.com/schedule-a-demo/.